PotomacTicketing.com

Privacy Policy
How We Collect & Protect Your Information

Effective Date: March 1, 2025
We are committed to protecting your personal information and ensuring a secure, transparent experience when using our website and booking services.

No data selling
Secure payments
Third-party processors
Privacy-focused

PotomacTicketing.com is operated by MTVRS LLC as an independent third-party ticket concierge service. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or interact with our services.

Information We Collect
Personal InformationName, email, phone number, and billing details (processed securely by third-party providers).
Booking InformationTravel dates, ticket selections, guest counts, and preferences.
Technical DataIP address, browser, device, and usage behavior collected via cookies and analytics tools.
CommunicationsCustomer service inquiries and booking-related correspondence.
Service & Booking Model

We operate as a ticket concierge service. When you place an order, you authorize us to purchase tickets on your behalf from the official operator. Your total price may include a service fee, which is clearly disclosed at checkout.

We are not affiliated with Potomac City Cruises or any government agency. You may choose to purchase tickets directly from the operator.

How We Use Your Information
Process payments and complete ticket purchases
Send confirmations, updates, and e-tickets
Provide customer support and respond to inquiries
Improve website functionality and performance
Send optional promotional communications (opt-out anytime)
Comply with legal and regulatory requirements
Payment Security

We do not store full credit card numbers or security codes. All transactions are processed through PCI-compliant payment providers using SSL encryption to ensure your information remains secure.

Cookies & Tracking

We use cookies and analytics tools (such as Google Analytics) to understand site usage, improve performance, and enhance your experience. You may control or disable cookies through your browser settings, though some features may not function properly.

How We Share Information
Service ProvidersTicket operators, payment processors, and hosting platforms.
Legal ComplianceWhen required by law or to protect our rights.
Business TransfersIn the event of a merger, acquisition, or sale.

We do not sell, rent, or trade your personal information.

Your Rights & Choices
Request access to your personal data
Request deletion of your data (subject to legal requirements)
Opt out of marketing communications
Contact us with privacy-related questions

To exercise your rights, contact us at: tickets@potomacticketing.com

Data Retention

We retain personal information only as long as necessary to complete transactions, comply with legal obligations, and support business operations. When no longer required, data is securely deleted.

Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from children.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date.

Contact Us

Questions about your privacy or data?

Contact our team anytime and we’ll be happy to assist you.

Contact Support